What Is AI Fluency? Master AI Skills from Prompts to Strategy

The gap that matters with AI tools is not between users and non-users, but between fluent and awkward users. This course defines AI fluency as a communication skill, not a coding skill, and moves you from casual user to calibrated practitioner: someone with an accurate mental model of what large language models do, where they fail, and how much to trust their output.

Who this course is for

• Project professionals who use AI tools but get mediocre or inconsistent results
• People who assume AI fluency is too technical for them
• Leaders thinking about how their team or organization should adopt and govern AI

What you'll be able to do

• Explain what a large language model does, where it excels, where it struggles, and why hallucination is built in
• Apply a trust spectrum of low, medium, and high trust tasks, and calibrate it with a two-week trust log
• Write prompts using five elements: Role, Context, Deliverable, Format, and Constraints
• Choose models and apply chain of thought, few-shot learning, and retrieval augmented generation
• Build repeatable workflows, decide whether to build, buy, or skip, and handle data privacy, transparency, and bias responsibly

Complete the video and knowledge check to earn up to 3.0 PDUs, credited from your recorded learning time.